Sony PlayStation 5 CE-108255-1 Fix Guide

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What This Error Means

CE-108255-1 on a PlayStation 5 means “An error occurred in the application” — the console crashed while running a game or app.

What’s actually happening: the PS5 hits something it can’t process (corrupt game data, bad update, or unstable hardware) and force-quits the game.

Official Fix

Run this list top to bottom. Don’t skip around.

1. Power-cycle the PS5 properly

  • Hold the PS button > select Turn Off PS5 (not Rest Mode).
  • Once it’s fully off, unplug the power cable for 1–2 minutes.
  • Plug back in and boot. Test the same game.

2. Update system software

  • Go to Settings > System > System Software > System Software Update and Settings.
  • Run Update System Software via internet or USB if offered.
  • Restart after the update, then try the game again.

3. Update the game or app

  • Highlight the game on the home screen.
  • Press Options > Check for Update.
  • Install any patch and retest.

4. If it’s only one game: reinstall it clean

  • Back up your saves for that title to cloud or USB.
  • Highlight the game > Options > Delete.
  • Disc game: reinstall from disc, then update.
  • Digital game: redownload from your Library.
  • Restore saves and see if CE-108255-1 returns.

5. Clear cache and rebuild the database (Safe Mode)

  • Turn the PS5 off completely.
  • Hold the power button until the second beep (about 7 seconds) to enter Safe Mode.
  • Connect the controller with USB and press PS.
  • Select Clear Cache and Rebuild Database (or run both cache and database options if they’re separate).
  • When it finishes, reboot normally and test the problem game.

6. If the error hits multiple games: reset the console software

  • Back up saves and anything important (cloud or USB/external drive).
  • Go to Settings > System > System Software > Reset Options.
  • Try Reset Your Console (Keep Games and Apps) if available.
  • If CE-108255-1 keeps coming back, do the full wipe:
    • Select Reset Your Console or in Safe Mode choose 6. Reset PS5.
    • Reinstall games and restore saves, then retest.

7. Still crashing after a full reset?

  • If several different games crash with CE-108255-1 on a freshly reset, fully updated PS5, Sony treats that as likely hardware failure.
  • Contact Sony PlayStation Support for repair or replacement, especially if you’re still under warranty.
  • Don’t open the console yourself if you want Sony to cover it.

The Technician’s Trick

Here’s the field-test way to tell if it’s your save, your storage, or the whole box.

  • 1. Rule out a bad save file fast
    • Launch the problem game and start a brand-new game on a new save slot.
    • Play 5–10 minutes. If it stops crashing, your old save is corrupt.
    • Delete the bad local save and, if you use cloud saves, restore an older backup instead of the latest one.
  • 2. Test the expansion SSD
    • If you use an M.2 drive, move the crashing game to Console Storage:
      • Settings > Storage and move the title to internal.
    • If it only crashes on the M.2 but behaves on internal, assume the expansion drive is flaky and replace it.
  • 3. Ease the load on a borderline system
    • Put the PS5 in open air, not a tight cabinet. Make sure the vents aren’t blocked.
    • Go to Settings > Screen and Video > Video Output and set Resolution = 1080p.
    • In-game, pick the Performance mode.
    • If CE-108255-1 mostly disappears like this, the console is likely overheating or just weak under full 4K load — plan for repair or replacement.

Is It Worth Fixing? (The Financial Verdict)

  • ✅ Fix: Error shows up on one or two titles only, and improves after updates, reinstall, cache/database rebuild, or moving off the M.2 drive.
  • ⚠️ Debatable: Multiple games crash but the PS5 is out of warranty; weigh Sony’s repair quote against the price of a used or new console.
  • ❌ Replace: Fresh reset, clean installs, no expansion SSD, plenty of airflow, and CE-108255-1 still hits most games — the hardware is probably dying.

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