What This Error Means
F84 basically means ‘startup/power fault’ on a Ring Video Doorbell. The doorbell fails its internal checks during boot and refuses to go online or complete setup.
Official Fix
Here is the official, scripted path Ring support will walk you through.
- 1. Reboot the doorbell. For battery units, pop the battery out for 10–15 seconds, then click it back in. For wired units, flip the breaker for 30 seconds, then turn it back on.
- 2. Power-cycle your network. Unplug modem and router for 30 seconds, plug back in, wait a full 3–5 minutes until Wi‑Fi is stable.
- 3. Check power. Fully charge the battery with a USB cable until the LED shows solid/fully lit. For wired units, confirm the doorbell transformer is rated around 16–24VAC and is turned on at the breaker. If the app has ever shown ‘Low Voltage’, fix power first.
- 4. Factory reset the doorbell. Hold the small Setup button (back of unit or inside battery bay) for about 15–20 seconds until the light ring flashes, then release. Give it a full minute to reboot.
- 5. Re-add it in the Ring app. In the app, remove the old doorbell entry, then add a new device and run through setup from scratch, selecting the correct model and Wi‑Fi network (use 2.4GHz if possible).
- 6. Let firmware update. After it connects, leave it alone for 10–15 minutes so any firmware update can finish. Do not keep pressing the button or power-cycling it during this time.
- 7. Contact Ring Support if F84 stays. If F84 still pops up after clean power, stable Wi‑Fi, and a full factory reset, the official answer is to open a support ticket for advanced checks and possible warranty replacement.
The Technician’s Trick
What a field tech actually does when F84 keeps coming back:
- 1. Rule out bad house wiring with a plug-in supply. Kill power at the breaker before touching any wires. Pull the doorbell off the wall and look for corrosion, burnt contacts, or moisture; if it is obviously water-damaged, stop and plan on replacement. For a wired unit, disconnect the two low-voltage wires and temporarily hook the doorbell to a 16–24VAC plug-in adapter indoors. Power it up on that clean supply. If F84 disappears, your transformer, chime, or wiring run is the problem, not the doorbell.
- 2. Deep reset, not just a quick one. Remove power (battery out or breaker off). Press and hold the Setup button. While holding, restore power and keep holding 30 seconds, then release and leave it for 2–3 minutes. This sometimes clears a stubborn firmware lockup that a normal reset does not touch.
- 3. Test on a phone hotspot. Use your phone to create a 2.4GHz hotspot, then run Ring setup and connect the doorbell to that hotspot. If it works fine there with no F84, your home router is likely the issue (weird security, AP isolation, or unstable signal). Fix Wi‑Fi instead of throwing more parts at the doorbell.
- 4. Check voltage under load. If you know what you are doing with a multimeter, measure AC volts at the doorbell screws while the unit is powered. Anything sagging much below about 16VAC when it boots is asking for trouble. Otherwise, have an electrician or low-voltage pro do this and swap the transformer if needed.
If a clean test setup (known-good power and Wi‑Fi) still gives F84, pros stop wasting time and call it a bad unit.
Is It Worth Fixing? (The Financial Verdict)
- ✅ Fix: Doorbell is under warranty or less than ~3 years old, housing is dry and intact, and F84 clears once you fix power/Wi‑Fi or do a proper reset.
- ⚠️ Debatable: You need an electrician to upgrade the transformer or re-run low-voltage wire just for this doorbell, and the unit is already a few years old.
- ❌ Replace: F84 persists even on a known-good plug-in supply and clean Wi‑Fi, or there is obvious water intrusion, burned contacts, or physical damage.
Parts You Might Need
- 16–24VAC 30VA doorbell transformer (for wired Ring) – Find 16–24VAC doorbell transformer on Amazon
- Plug-in 24VAC power adapter for Ring – Find plug-in power adapter on Amazon
- Ring replacement battery pack – Find Ring replacement battery on Amazon
- Ring Pro Power Kit or bypass module (for wired chime setups) – Find Pro Power Kit on Amazon
- Low-voltage doorbell wire connectors (gel-filled) – Find low-voltage wire connectors on Amazon