Modern appliances are supposed to tell you what is wrong. You wait for a digital error code like “F21” or “E4,” look it up in our database, and find the fix. But what if there is no code? What if there is just a terrifying noise? Technicians often diagnose a machine before they even touch … Read more
You hire a repair technician for $150. He walks in, unscrews the bottom panel of your washing machine, reaches inside, and pulls out a plastic bag with a folded paper inside. He reads it, presses three buttons, and the machine tells him exactly what is wrong. He didn’t use magic. He used the Tech Sheet. … Read more
Your washing machine just stopped spinning. Your fridge is making a noise that sounds like a dying engine. Now you are staring at a repair quote for $250 and wondering: “Should I pay to fix this old machine, or just buy a new one?” It is the most common question in the appliance world. Technicians … Read more