Fitbit Charge 5 F22 Error Code Guide (Quick Fix)

Fitbit’s official playbook: charge it, restart it, re-sync it, factory reset if you can, then call support if it’s still dead. Do this in order:

• 1. Give it a real charge. Connect the Charge 5 to the original charging cable, plug into a solid USB port or wall adapter (no sketchy hubs), and leave it for at least 2 hours. If the battery dipped mid-update or mid-boot, a proper charge can let it finish and clear F22 on its own.
• 2. Try a normal restart (only if the screen still responds). From the clock face, swipe down to Settings → scroll to Restart Device → confirm. Wait for the Fitbit logo, let it boot, then see if the F22 screen is gone. If you never see the clock face and it’s locked on F22, you can’t do this one; move to the next steps.
• 3. Force a sync and finish any stuck update. Open the Fitbit app on your phone. Tap your profile picture → tap your Charge 5. Make sure Bluetooth and internet are on, keep the tracker right next to the phone and still on the charger, then pull down in the app to force a sync. If the app offers a firmware update, let it run to 100% and do not unplug the tracker or walk away with the phone until it’s done.
• 4. Factory reset if it boots but keeps throwing F22. If you can get to the menus, go on the Charge 5 to Settings → Device Info → Clear User Data, then confirm. That’s the full wipe. After it restarts, open the Fitbit app, choose Set up a Device, pick Charge 5, and go through setup like it’s new. This is Fitbit’s last software-level fix for random F22 crashes.
• 5. Remove and re-add it in the app. In the Fitbit app, tap your profile picture → your Charge 5 → scroll down → tap Remove This Device. Once it’s removed, go back to Set up a Device, select Charge 5, and pair it again while it’s on the charger. This clears out any weird pairing or sync bug between the phone and the tracker.
• 6. If it’s stuck on F22 or totally unresponsive, contact Fitbit Support. At this point, the official answer is: it’s a hardware/firmware failure. Go to Fitbit Support via the app or website. Have ready: your Fitbit account email, the device serial (on the box or etched on the tracker body), approximate purchase date, and proof of purchase. For solid F22 bricks that won’t recover, Fitbit usually doesn’t “repair”; they replace if it’s under warranty or close enough.

If none of this changes anything on the screen — no logo, no vibration, no response — the manual solution stops here. That’s a board-level problem, not something you can fix at home.