What This Error Means
F23 on a GoPro Hero 11 basically means microSD / file system fault.
The camera can’t read or write the card cleanly, so it throws F23, freezes, stops recording, or refuses to boot with that card.
- Clue #1: F23 shows up right after power-on or when you hit record.
- Clue #2: Swapping cards sometimes makes it vanish. Bad or slow card = instant F23.
- Clue #3: If it happens with every good card, the SD slot or main board is probably sick.
Official Fix
This is what the official script from GoPro support boils down to. Do it in this order, don’t skip around.
- 1. Hard power reset
Pull the battery. Wait 30 seconds. Pop it back in and power on with no microSD card inserted. If it boots clean with no card, F23 is almost certainly card-related. - 2. Check firmware version and update
If it powers on, hook it to your phone or computer with the GoPro app/Quik and check for a firmware update.
Update the camera first, before messing with new cards. A lot of F‑type glitches vanish after a clean firmware flash. - 3. Use a proper, supported microSD card
No cheap, no‑name cards. Use U3 / V30 cards from decent brands (SanDisk Extreme, Samsung EVO/Pro, Lexar, etc.).
Stick to reasonable sizes (32–256 GB). Some huge 512 GB+ cards are trouble even if they say they’re fast. - 4. Format the card in the GoPro (not just on your PC)
Insert the known-good card.
Go to Preferences → Reset → Format SD Card (name may vary slightly).
Let the camera format it once. This sets up the file system exactly how the Hero 11 wants it. - 5. Test a short recording
Record 30–60 seconds in a heavy mode (e.g. 4K60).
Stop, then play it back on the camera. If playback is smooth and F23 doesn’t pop, you’re good. - 6. Factory reset if F23 persists with a good card
Go to Preferences → Reset → Factory Reset.
Set it up again, then reformat the SD card inside the GoPro one more time and retest. - 7. If F23 hits with multiple known-good cards
At that point, the official answer is: send it in.
They’ll quote you a board/slot repair or an out-of-warranty replacement. There is no user-serviceable SD-slot part in the manual.
The Technician’s Trick
When the script doesn’t kill F23, this is the off-the-books stuff that usually decides if the camera lives or dies.
- 1. Deep discharge reset (harder than a normal reboot)
Remove the battery and SD card.
Hold the Shutter/Top button for 15–20 seconds.
Then hold the Mode/Power button for another 10–15 seconds.
Battery back in, still no SD card. Power on. If it now boots more reliably, the internal state was jammed. - 2. Full, slow PC format on the problem card
Stick the microSD in a PC with a decent card reader.
Do a full (not quick) format to exFAT (for 64 GB+) or FAT32 (32 GB) with default allocation size.
Then put it back in the GoPro and format it again in-camera.
If a full format throws errors or takes forever, that card is toast. Toss it. That alone can end F23. - 3. Clean the contacts, not the slot
Don’t jam tools into the slot. You’ll wreck it.
Instead, very lightly wipe the gold pads on the microSD card with a clean, dry microfiber or a paper towel with a tiny bit of 90%+ isopropyl alcohol, then let it dry fully.
Blow dry compressed air across the slot opening only, quick burst, just to kick out dust. - 4. Try the “door pressure” test
Sometimes the card barely makes contact. Close the side door, then gently press on the door right over the SD slot while powering on or recording.
If F23 disappears while you press and comes back when you let go, the slot or shell is warped. That’s a hardware/board job, not a settings issue. - 5. Bare-minimum boot test
Pull every accessory: no cage, no mod, no USB connected, no SD card. Just battery and camera.
If it still glitches or shows weird behavior even without a card, stop wasting time: it’s main-board territory.
Is It Worth Fixing? (The Financial Verdict)
- ✅ Fix: F23 only happens with one or two sketchy cards, the camera is still under warranty, or a new quality microSD card + 10 minutes of resets makes it behave.
- ⚠️ Debatable: Out of warranty, F23 shows up randomly but the camera sometimes runs fine; worth trying a couple of good cards and a proper firmware/format cycle before paying for service.
- ❌ Replace: F23 appears with every good U3/V30 card, even after full resets and updates; a main-board/slot repair quote is close to the price of a used or discounted new GoPro.
Parts You Might Need
- GoPro Hero 11 compatible U3/V30 microSD card
Find microSD card on Amazon - GoPro Hero 11 battery (original or high-quality third-party)
Find GoPro Hero 11 battery on Amazon - USB-C data cable for GoPro Hero 11 (for updates and stable power)
Find USB-C cable on Amazon - USB microSD card reader (UHS-I compatible)
Find microSD card reader on Amazon - GoPro Hero 11 main board / logic board (for advanced repairs or parts donors)
Find GoPro Hero 11 main board on Amazon
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