GoPro Hero 11 F24 Error Code Fix (Real-World Guide)

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What This Error Means

  • Quick definition: On a GoPro Hero 11, F24 is a generic firmware / SD-card communication fault.
  • What’s actually happening: the camera tries to boot or record, hits corrupted data or a bad microSD handshake, and bails out with F24 instead of killing more files.

It’s usually: bad or borderline SD card, corrupted file system, or firmware acting up. Less often, it’s the SD slot or main board starting to fail.

Official Fix

GoPro doesn’t publish F24 specifics, but their official playbook for this kind of fault is basically:

  • 1. Power-cycle it cleanly.
    Hold the Mode/Power button for ~10 seconds until it shuts off. Pull the battery. Wait 30 seconds. Put the battery back in and power on.
  • 2. Yank the microSD card.
    Turn the camera off, remove the SD card, then power on with no card. If it boots fine without the card, the card or its file system is the problem.
  • 3. Use a GoPro-approved card.
    Swap in a V30 / U3 microSD from a known-good brand (SanDisk Extreme, Samsung PRO Plus, etc.). Weak/cheap cards trigger these errors all the time.
  • 4. Format the card in the camera.
    With the new/known-good card inserted:
    Settings > Preferences > Reset > Format SD Card (wording may vary slightly).
    Do not just delete files from a PC and call it good.
  • 5. Update the firmware.
    Use GoPro Quik or the manual SD update from GoPro’s site:
    – Fully charge the battery.
    – Install the latest firmware via Quik or copy the UPDATE folder to the SD card (manual method).
    – Let the camera run the full update cycle without touching it.
  • 6. Reset camera settings.
    Settings > Preferences > Reset > Reset Defaults.
    This clears any weird mode/profile combo that might be crashing it.
  • 7. Test it properly.
    Run a solid test: 4K60, at least 10–15 minutes, no mods attached.
    If F24 doesn’t appear and files are clean, you were dealing with card or firmware, not hardware.
  • 8. If F24 persists, GoPro wants you to contact support.
    At that point, their line is warranty/RMA or paid repair/replacement if it’s out of warranty.

The Technician’s Trick

Here’s how a field tech squeezes a stubborn Hero 11 back to life when the official steps don’t quite cut it.

  • 1. Hard discharge the camera.
    – Remove battery and SD card.
    – With no battery in, hold Shutter and Mode together for 10–15 seconds.
    This drains leftover charge and clears some ugly lockups.
  • 2. Boot it bare.
    – Install only the battery (no SD, no Media Mod, no Max Lens Mod, nothing on USB‑C).
    – Power on. Let it fully reach the normal screen and sit for a minute.
    If it can’t even boot clean with no card, you’re likely looking at hardware trouble.
  • 3. Use a small, known-good card for the rescue.
    Tech move: grab a 32–128 GB V30/U3 card you know is good from another camera.
    On a PC, quick-format it to exFAT or FAT32, then leave it empty.
  • 4. Force a clean firmware reload.
    – Download the latest Hero 11 firmware from GoPro’s site.
    – Unzip, copy the UPDATE folder to the root of that empty SD card.
    – With the camera off, insert the card, then power on and leave it alone.
    – Let it beep, restart, and finish. No button mashing, no pulling the battery mid-update.
  • 5. Full in-camera format after update.
    Once it boots on the new firmware:
    – Go to Settings > Preferences > Reset > Format SD Card.
    – Then also hit Reset Defaults again just to be sure everything lines up.
  • 6. Inspect the SD slot like a hawk.
    Pop the card and check inside the slot with a light:
    – Any bent pins? Stop. That’s board-level work.
    – Any green/white crust (corrosion)? That means moisture got in.
    If you see mild corrosion, very lightly clean the contacts with 90%+ isopropyl alcohol and a soft, lint-free swab. Let it dry fully before powering up.
  • 7. Stress-test it your way, not theirs.
    Record the way you actually use it: high bitrate, high FPS, HyperSmooth on, in the sun if that’s typical.
    If F24 only shows when you hammer the camera and only with one card, ditch that card. If it shows on multiple cards after all this? The logic board is likely at fault.

Is It Worth Fixing? (The Financial Verdict)

  • ✅ Fix: F24 only happens with one old or cheap SD card, the camera is still in warranty or under ~3–4 years old, and it behaves perfectly once you swap cards and reload firmware.
  • ⚠️ Debatable: You rely on it for paid work, F24 pops up occasionally even with name-brand V30 cards, but it’s not constant — weigh the cost of a newer body against missed shots.
  • ❌ Replace: F24 shows with multiple good cards, you’ve done firmware + hard resets, it still freezes or overheats regularly, and warranty is long gone — main board issues aren’t worth chasing on a Hero 11.

Parts You Might Need

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See also

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