What This Error Means
F21 on a Keurig coffee maker is a water-flow timeout error. The machine tried to move water from the tank through the system and didn't see enough flow in time, so it locked out with F21.
Translated: the pump is trying, but air, scale, or a restriction is choking the water path. The control board gives up rather than burning out the heater or pump.
Typical signs: weak or no water out of the spout, some clicking or humming from the pump, then F21 on the display and no brew. Note: only some Keurig models with a display even show F-codes; if yours just flashes lights with no "F21" on screen, you're chasing a different problem.
Official Fix
Here's the straight-up, "by the book" routine that Keurig/support manuals push for flow errors like F21:
- Power reset first. Unplug the brewer for at least 5 minutes so the board fully discharges. Plug it back in and try a hot-water brew with no pod.
- Tank and float check. Pull the water tank, dump it, rinse it, and refill with fresh water. Make sure the tank is fully seated and the float magnet in the tank slides freely and isn't stuck at the bottom.
- Run a full descale. Run the built-in descale/clean cycle with Keurig descaling solution (or a 1:1 white vinegar mix if they allow it for your model). Keep going until the machine says you're done, then flush with a few tanks of plain water.
- Clean the needles. Use the official needle-cleaning tool, or a straightened paperclip, to clear the entrance and exit needles where the K-Cup sits. Packed coffee grounds here can almost completely block flow.
- Check for air leaks. Inspect around the tank outlet and the inlet port on the machine. If the gasket is torn, cracked, or the parts are warped, the pump can pull air instead of water and trigger F21.
- Re-test. After cleaning and descaling, run several plain-water brews at the largest cup size. If it flows strong and F21 stays gone, you're done.
- If F21 returns. The official line at this point is: stop DIY, contact Keurig or an authorized service center. They'll talk pump replacement, internal hose cleaning, or main-board replacement depending on model and age.
The Technician's Trick
If you're out of warranty and don't feel like paying bench fees, here's the stuff working techs do that never makes it into the manual.
1. Force-prime the pump
- Unplug the machine and let it cool if it was recently heating.
- Remove the water tank and find the water inlet on the brewer base (the little valve where the tank normally feeds in).
- Fill a turkey baster or a large syringe with clean hot (not boiling) water.
- Put a mug under the spout. Plug the Keurig back in.
- Start a brew (no pod). As soon as you hear the pump start, press the baster/syringe tip firmly against the inlet and squeeze steadily.
- You're helping the pump push through air pockets and soft scale. If the line suddenly clears, you'll see a solid stream out of the spout.
- Run 3–5 more large hot-water brews with the tank installed to flush everything. Many F21 errors die right here.
2. Aggressive needle and line flush
- Unplug the brewer.
- Pull out the K-Cup holder so the top puncture needle is exposed.
- Use a paperclip to gently clear the hole in the needle and any side ports. Don't twist hard; you're clearing gunk, not drilling metal.
- Grab a small syringe of hot water. Press it against the top-needle area and slowly push water in while holding the brewer over a sink.
- You should see a good stream come out of the bottom exit path. Repeat several times until it runs clear and strong.
- Reassemble, plug it in, and test-brew plain water. If flow is now strong, F21 was mostly a blockage issue.
3. The quick "burp" to dislodge scale
- Unplug the machine and remove the tank.
- With two hands, gently tilt the brewer about 45° backward and forward a few times. You'll hear water sloshing inside; that's normal.
- The goal is to knock loose scale flakes that sit on internal screens and starve the pump.
- Set it back down, reinstall a full tank, plug in, and try a couple of large hot-water brews.
If after all this the pump is either dead-silent, screams loudly, or you still get F21 with almost no flow, you're likely past "cleaning" and into failed pump or control board territory.
Is It Worth Fixing? (The Financial Verdict)
- ✅ Fix: F21 only, unit under ~4 years old, still heats, pump hums normally, and you can get some flow after cleaning/priming.
- ⚠️ Debatable: Brewer 4–6 years old with heavy daily use, F21 returns even after deep descale and the tricks above, or a shop wants $60–$90 just to open it.
- ❌ Replace: No heat, breaker trips, burnt smell, visible internal leaks, or a quote for pump + control board that comes close to the price of a new Keurig.
Parts You Might Need
- Keurig replacement water pump – Find Keurig replacement water pump on Amazon
- Keurig compatible water reservoir / tank – Find water reservoir / tank on Amazon
- Keurig needle and gasket replacement kit – Find needle and gasket kit on Amazon
- Coffee machine descaling solution – Find descaling solution on Amazon
- Silicone hose / tubing (for priming and test rigs) – Find silicone hose / tubing on Amazon
- Keurig thermal fuse / thermostat kit – Find thermal fuse / thermostat kit on Amazon
- Keurig main control board (by model number) – Find main control board on Amazon
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