What This Error Means
F5 on a Keurig coffee maker = internal water-flow / pump fault.
The control board thinks the machine can’t move water correctly from the tank, through the heater, and out the spout, so it locks out brewing.
- No or very little water comes out when you hit Brew.
- It may click or hum, then stop and flash F5.
- Sometimes it starts a brew, then aborts halfway with F5.
Bottom line: the machine thinks the water path is blocked, the pump is air-locked, or a flow sensor isn’t seeing movement, so it throws F5 to protect itself.
Official Fix
What the manual and support script tell you to do:
- 1. Power reset it.
- Turn the brewer off.
- Unplug it from the wall for at least 5 minutes.
- Plug it back in and try a plain water brew, no pod.
- 2. Reseat and refill the water tank.
- Remove the water reservoir completely.
- Dump it, rinse it, then fill it to at least halfway with fresh water.
- Make sure the bottom valve on the tank moves freely when you press it with your finger.
- Set the tank back on the base firmly so the valve lines up with the inlet.
- 3. Clear basic blockages.
- Remove any pod from the holder.
- Use a paperclip or the Keurig needle tool (if supplied) to poke out coffee grounds from the top and bottom needles.
- Run a couple of hot-water-only brews into a mug to flush it.
- 4. Descale (their favorite answer).
- Fill the tank with Keurig descaling solution mixed per bottle instructions, or white vinegar if they allow it for your model.
- Run repeated hot-water-only cycles until the tank is empty.
- Rinse by running 2–3 full tanks of plain water through after descaling.
- 5. Try again and check for F5.
- If the machine brews normally, you’re done.
- If F5 keeps popping up, the official line is: contact Keurig support for warranty service or replacement.
If the unit is still under warranty, Keurig often just replaces the brewer rather than repairing internal pump or sensor issues.
The Technician’s Trick
When F5 won’t die after the official routine, this is the kind of inside stuff a field tech actually does. You’re trying to re-prime the pump and force clear the internal water path.
- 1. Safety first.
- Turn the brewer off and unplug it. No cheating here.
- 2. Force-prime the inlet.
- Pull off the water tank.
- You’ll see the round water inlet on the base where the tank sits.
- Fill a turkey baster, large syringe, or squeeze bottle with clean water.
- Press the tip firmly onto that inlet and force water into the machine with a few strong squeezes. You’re pushing water straight toward the pump to kill any air lock.
- 3. Clear the needles properly.
- Open the brewer head.
- Use a stiff paperclip or needle-cleaning tool to work the top needle (where it pierces the pod) from multiple angles until it’s completely clear.
- Pop out the pod holder and clean the bottom needle the same way.
- Flush the pod holder under hot tap water to remove packed coffee fines.
- 4. Burp the tank and get rid of bubbles.
- Fill the tank full with water.
- Tip it around and gently shake to release trapped air from the outlet valve.
- Press the valve under the tank with a finger or the back of a spoon until water flows steady from it. No spurts, no sputter.
- 5. Hard reset with a flush.
- Reinstall the tank.
- Plug the brewer back in and turn it on.
- Run 3–5 large-cup water-only cycles in a row, no pod, even if it struggles at first.
- If it gets through those without F5, you usually just saved the pump.
- 6. When this trick won’t help.
- If it still instantly throws F5 and won’t move water, you’re likely looking at a weak pump, a bad flow sensor, or a control-board issue inside the machine.
- Those are parts swaps, not DIY cleaning, and often not worth it on older Keurigs.
Do all of this at your own risk. If the unit is still under warranty, stop here and push Keurig for a replacement instead of cracking it open.
Is It Worth Fixing? (The Financial Verdict)
- ✅ Fix: The machine is under warranty or less than ~3 years old, and a deep clean / pump prime clears F5 with no parts needed.
- ⚠️ Debatable: Out of warranty but otherwise in great shape; you’re comfortable trying a replacement pump or reservoir if simple tricks fail.
- ❌ Replace: F5 persists after all cleaning, unit is older, or you’d need both pump and control-board work – put that money toward a new brewer.
Parts You Might Need
- Replacement Keurig water pump – Find Replacement Keurig water pump on Amazon
- Keurig water reservoir tank – Find Keurig water reservoir tank on Amazon
- Keurig O-ring and seal kit – Find Keurig O-ring and seal kit on Amazon
- Keurig needle cleaning tool or kit – Find Keurig needle cleaning tool or kit on Amazon
- Keurig-compatible descaling solution – Find Keurig-compatible descaling solution on Amazon
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