What This Error Means
F80 on a Ring Video Doorbell is a setup / firmware failure code. The doorbell tried to boot or update and bailed out before it could come online.
To you, that looks like: the app showing “Something went wrong (F80)” and the doorbell either stuck in setup, not ringing, or constantly rebooting.
- Weak or unstable Wi‑Fi during setup or firmware updates.
- Low power from an old transformer or a weak battery.
- Config or firmware corrupted by a crash or power cut mid-update.
Official Fix
This is basically Ring’s official playbook, condensed and de-fluffed.
- 1. Reboot the Wi‑Fi and clear the air.
Unplug router and modem for 30 seconds, plug back in, wait until Wi‑Fi is fully up. Keep the doorbell within good range (aim for RSSI better than -60 in the Ring app once it’s working). - 2. Soft reset the doorbell.
Press and hold the setup/reset button (usually the orange button) for about 10 seconds, then release. Let it reboot fully; give it a couple of minutes. - 3. Factory reset if F80 comes back.
Hold the setup/reset button for 15–20 seconds until the light pattern changes or the unit restarts. This wipes the config so you’ll have to set it up again in the Ring app. - 4. Re-run setup in the app.
Open the Ring app → Menu > Set Up a Device → pick your doorbell model → follow the prompts. Stand close to the doorbell with your phone, use 2.4 GHz Wi‑Fi, and turn off VPN/ad-blocker on the phone during setup. - 5. Check power like the manual tells you.
For wired models: transformer should be 16–24 VAC, minimum around 30 VA. If your mechanical chime is buzzing, very dim, or the transformer sticker says 10 VA, you’re underpowered and F80 is no surprise.
For battery models: fully charge the battery on a USB wall charger until the LED is solid green, then reinstall it and retry setup. - 6. Let the firmware update finish.
After setup, leave the doorbell alone for 10–15 minutes on good Wi‑Fi. It may reboot itself while it pulls the latest firmware. Don’t kill the power or Wi‑Fi during this. - 7. If F80 still shows, Ring wants you to call support.
At this point their script is: verify power, verify Wi‑Fi, verify reset, then send a replacement if it’s under warranty.
The Technician's Trick
This is what an in-the-field tech does when the official dance doesn’t clear F80.
- 1. Give it rock-solid power during setup.
For battery models: pull the battery, hold the setup button 15 seconds (discharges the board), then reinstall the battery and plug the doorbell into a 2 A USB wall charger. Run setup while it’s on USB power so low battery can’t crash the update.
For wired models: kill the breaker, pull the doorbell off the wall, and meter the transformer. You want 16–24 VAC with the doorbell connected. If it drops below about 15 VAC under load, replace the transformer. Old doorbell transformers lie on their labels. - 2. Bypass the crusty old chime (wired models).
Mechanical chimes often drag voltage down and cause F80 during boot. Temporarily wire the doorbell straight to the transformer (or use the Ring Pro Power Kit in bypass mode) just for setup. Once it’s updated and stable, decide if the old chime is worth keeping. - 3. Do a “clean slate” reset sequence.
Order matters:- Kill power to the doorbell for 60 seconds.
- Turn power back on.
- Within 30 seconds, hold the setup/reset button for 20 seconds until it fully reboots.
- Wait 2–3 minutes, then start “Set Up a Device” in the app again.
- 4. Test it on a different network.
Hotspot your phone or use a different Wi‑Fi just for setup. If F80 disappears on a clean network, your main router (firewall, DNS filtering, or band steering) is choking the update, not the doorbell.
Is It Worth Fixing? (The Financial Verdict)
- ✅ Fix: F80 only shows during first setup or right after a power/Wi‑Fi blip, the unit is under 3–4 years old, no water damage, and you haven’t tried a new transformer or battery yet.
- ⚠️ Debatable: You’ve already done factory resets, stable Wi‑Fi, and solid power, F80 keeps coming back, and the doorbell is out of warranty but the rest of your Ring system is still in use.
- ❌ Replace: F80 shows even when powered on the bench with a good transformer or USB, the unit has moisture/corrosion inside, or it’s an older first/second-gen doorbell that would cost more in time and parts than a newer model.
Parts You Might Need
- 16–24 VAC doorbell transformer (30–40 VA) – Find 16–24 VAC doorbell transformer on Amazon
- Ring-compatible plug-in power adapter (for powering a wired doorbell without using the old transformer/chime) – Find plug-in power adapter on Amazon
- Replacement Ring battery pack (for battery or hybrid models) – Find Ring battery pack on Amazon
- 18 AWG doorbell wire and wire connectors – Find doorbell wire and connectors on Amazon
- Ring Pro Power Kit or generic chime bypass kit (for stabilizing power to wired models) – Find chime bypass kit on Amazon
As an Amazon Associate we earn from qualifying purchases.