What This Error Means
F11 on a Roku Streaming Stick means the stick failed its wireless/radio self-test.
Plain English: the Roku is trying to boot, but it cannot reliably power or talk to its Wi-Fi/Bluetooth radio, so it bails out and throws F11 instead of finishing startup.
What you usually see:
- Stuck on Roku logo or a black/blank screen with “F11” somewhere on screen or in a hidden info screen.
- Won’t join Wi-Fi, keeps rebooting, or drops back to error after updates.
- Often shows up after power issues, cheap USB power bricks, or the stick cooking behind a hot TV.
Roku does not spell F11 out in normal user manuals. In the field, it almost always points to a radio/power fault on the stick, not just a bad password.
Official Fix
Here is the “by the book” path, same vibe as Roku support would walk you through.
- Step 1 – Hard power reset: Unplug the Roku stick from power and from the TV. Unplug the TV from the wall too. Wait 60 seconds. Plug the TV back in. Plug the Roku back into power, then HDMI.
- Step 2 – Use proper power: Plug the stick into the original Roku wall adapter if you still have it. Do not power it from the TV’s USB port. If the OEM adapter is gone, use a good 5V 1A to 2A name-brand USB adapter.
- Step 3 – Reseat HDMI: Pull the stick out of the HDMI port and push it back in firmly. If you have the short Roku HDMI extender, use it so the stick is not jammed right against the TV metal.
- Step 4 – Factory reset: With the Roku powered, press and hold the reset button (tiny side button or pinhole, depends on model) for at least 10‑15 seconds, until the Roku logo comes back. Let it reboot into setup.
- Step 5 – Fresh network setup: On the “Choose your network” screen, pick your Wi-Fi, enter the password slowly, and let it download and install any software updates. Keep the stick and router fairly close for this.
- Step 6 – If F11 is still there: At this stage the official answer is basically “hardware fault”. Roku’s next step is warranty claim (if covered) or telling you to replace the streaming stick.
If you follow those steps exactly and F11 keeps coming back, the manual route is done. Officially, that stick is considered bad hardware.
The Technician’s Trick
Out in the field, I squeeze a bit more life out of some F11 sticks before calling them dead. Here is the real-world playbook.
- 1. Overkill the power: Grab a solid 5V 2A USB power adapter (tablet/fast-charge style) and a short, thick USB power cable. Weak cables and tiny bricks sag voltage and trigger radio faults. Plug the Roku into that adapter, straight into the wall.
- 2. Get it out of the heat pocket: Use an HDMI extender so the stick hangs in open air, not glued to the hot back of the TV. Those backsides run hot. Heat cooks the radio section first and loves to throw F-codes.
- 3. Deep reboot / cache clear: With the Roku on, use the remote and press: Home 5x, Up, Rewind 2x, Fast Forward 2x. Then hands off. The box will freeze for a bit, then reboot and clear cached junk that can make borderline hardware act worse.
- 4. Router bypass test: Turn on a hotspot on your phone and connect the Roku to that instead of your home Wi-Fi. If it runs fine on the hotspot but F11 keeps popping on your router, the stick is touchy and your router setup is stressing it. Try 2.4 GHz only, different channel, and disabling fancy “smart” Wi-Fi features on your router.
- 5. Wiggle test for cracked guts: With the Roku sitting on the home screen, gently wiggle the USB power plug and the HDMI extender where it plugs in. If the stick reboots or instantly errors when you touch it, you likely have a cracked solder joint or connector. On a streaming stick, that is scrap, not a repair.
If beefy power, cooler placement, and a clean reboot do not kill F11, stop fighting it. The board is failing and you are just wasting time.
Is It Worth Fixing? (The Financial Verdict)
- ✅ Fix: F11 disappears after better power, a factory reset, and fresh setup, and the stick is under about 3–4 years old.
- ⚠️ Debatable: F11 comes back once in a while, but you can clear it with a hard reset and it otherwise runs fine. Keep it if you are OK babysitting it.
- ❌ Replace: F11 shows up on almost every boot, factory reset will not complete cleanly, and you have already tried a known-good 5V 1.5–2A adapter, a fresh USB cable, and an HDMI extender. At that point, the radio/board is cooked – buy a new stick.
Parts You Might Need
- 5V 2A USB power adapter (name-brand) – Find 5V 2A USB power adapter on Amazon
- High-quality USB-A to Micro-USB power cable (short, thick gauge) – Find USB-A to Micro-USB power cable on Amazon
- HDMI extender cable (female-to-male, 6–12 inches) – Find HDMI extender cable on Amazon
- Replacement Roku Streaming Stick (or similar streaming dongle) – Find Roku Streaming Stick on Amazon
*As an Amazon Associate we earn from qualifying purchases.*
See also
Dealing with other gear throwing weird codes too? These can help you chase those down fast: